Remember the feeling you get towards the end of a rock concert. The lead vocalist says, “You’ve been a great audience. The best we’ve had all

Attract and convert more target prospects
Elevate how you articulate, market and sell the value your clients gain from your services and solutions






Engage prospects using client testimonials and insights
Client research, independent insights and coaching to improve your marketing, sales and customer experience strategies to better align with how your best clients like to buy and be served.
Testimonials & Client Insight
Help your clients to share their success stories to attract prospects. Insights to improve your service and marketing.
Coaching & Consulting
Marketing and sales coaching to help Directors, managers and teams to improve results, and project-based consulting.
Workshops
To bring focus and co-ordinate action within marketing or sales teams, and align marketing and sales activity.
Speaking
I speak on subjects centred around putting clients at the heart of what you do and how you deliver it.

Align Marketing and Sales
Use independent insights from your clients to align your sales and marketing activities and teams and so optimise results
Ready to find out more?
Let's talk... over coffee, by phone or online meeting. Your choice.
- My new client testimonials sell my business better than my words. They detail the wider benefits they gained from my involvement, which increases the value I deliver. Great for my self-esteem, better still for attracting new clients.
Steve Jones
MD, Kilfrew Consult Ian's insight report and action plan were spot on, giving solid follow-up steps to take it forward. I felt able to put some of these into action almost immediately and have already started to see transformative results.
Rebecca Lees
Director, Chatterbox CommunicationsWe consistently receive calls from organisations we've never spoken to. They tell us they have decided to buy their next minibus from us because of the great things our customers say about us on our website. This has brought in so much extra business.
Graham Thatcher
MD, Pembridge Vehicle ManagementYou have an amazing ability to understand whatever the problem is I may have in the business and give very sensible solutions.
Geraint Davies
MD, The Money PartnershipYour approach helps our customers to relive the whole experience of dealing with us. The subsequent testimonials and your marketing report exceeded our highest expectations.
Des Mann
Sales Manager, Clarity Copiers GlamorganYour conversations with my clients captured my approach and personality to a T. My new testimonials describe how I help clients and their business in ways that make me stand out to the best prospects.
Wayne Evans
Director, Joefizz Asset FinanceYour conversations with our clients have deepened our relationships and secured their future business. From your feedback, we also know how to better serve each one and how to improve our marketing messages.
Kevin Ogden
when MD, Horizon Digital Media Ltd
Latest blog posts

How to Overcome Profit-Sapping Sameness
We strive to differentiate our businesses. Looking for that edge that makes us stand out from our competitors. If we fail to do so and we look the

Ignore Your Boss to Increase Sales
It’s great news when a client is so pleased with your service they say ‘yes’ to your request for a testimonial. Even better if they ask you to write

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